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The State of IT: Driving Efficiencies, Automation, and Customer Service
Technology leaders are very focused on staying ahead of the competition and increasing profitability. They are prioritizing investments that drive efficiencies and taking modest steps on innovation projects.
2020 Benchmark Report: Driving Smarter Decision Making, Innovation, and AI Experimentation by Maturing Agile DataOps Practices
This paper is based on primary research that assesses the priorities, benefits, and hurdles organizations experience when transforming their organization with data-driven tools, products, and practices. The research was conducted with leaders that directly oversee data operational practices in large enterprises.
Modernizing the IT Service Desk: Enabling Great Employee Experiences
Are you interested in how IT service desks are transforming to deliver great employee experiences and support integrated workflows?
The State of Custom Business Applications: 2020 Report
We found that over 90% of respondents consider custom applications as a strategic enabler for their business. Yet, almost 80% reported having insufficient resources to deliver these critical apps.
Revisit the Importance of Search for Your Enterprise Tech Strategy