While it's hard enough to get everyone aligned on a digital strategy, it is the execution around a transformation program that ultimately drives success.
How are you learning what's driving customer needs and expectations
What is your digital strategy and how are you engaging employees on a transformation program
What digital products and capabilities are you developing to improve customer experiences
How are you leveraging agile practices to drive alignment and execution
What steps are you taking to empower the organization to make data-driven decisions
What new technologies are you evaluating that can drive customer insights or improve operations